When using the AM310 USB microphone on a Mac with conference software such as Zoom, Google Hangouts, or Cisco Webex, after a while, the human voice turns into a robotic voice.
We have indeed verified the same issue (only occurring on the MAC platform, Windows is normal). To resolve this problem, we recommend unplugging and re-plugging the AM310 microphone once. If you have any other questions, please feel free to contact our customer support. Thank you!