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My PW513 video doesn’t look right. How can I enable my PW513 to the best quality on a variety using scenario(e.g., low light environment)?


Troubleshooting guide: 
My PW513 video doesn’t look right

Summary:

Try these tips to ensure the camera is fine:
Please note AVerMedia has optimized the best video quality on the latest firmware 

For example, please ensure to update the latest Firmware of PW513: Firmware_0.0.8000.46 (Dec 20, 2021). if you see the below message


Windows 10/11
https://storage.avermedia.com/web_release_www/software/AVerMedia_PW513_Firmware_0.0.8000.46_CamEngine_Win_v4.0.64.1.zip




macOS
https://storage.avermedia.com/web_release_www/software/AVerMedia_PW513_Firmware_0.0.8000.46_CamEngine_Mac_v4.0.64.2.zip



 -USB Bandwidth — Try disconnect or turn off any USB devices not in use. 
 -CPU/GPU utilization — Terminate any applications or processes you may not be using. 

By the way, PW513 shines the best with a studio-quality setup. The best use scenario is to set up bright and adjustable light sources that would be helpful to optimize its best performance. At best, get a key light or some sort of lighting behind PW513.
 
Nevertheless, you can still optimize the video quality by using our CamEngine feature when you are located in an insufficient lighting source.


 






20211213, revised on 2022

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