Why my GC553G2 cannot choose 4K60, or the audio captured by my GC553G2 abnormal in software preview?
1. It could be a USB3 compatibility issue. It's known that ASMedia's & Renesas's USB host controller may have this problem. Please switch to USB ports that are Intel or AMD native USB host controller.
2. It might be due to built-in AI noise reduction on your platform. You can refer to our troubleshooting tutorial video: