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When trying to import PC Free mode recorded MOV files into Adobe Premiere Pro receive following error message: "the file has no audio or video streams." Is there any solution available?


If receive this error when trying to import LGP2/ LGP2 Plus PC free mode recorded files into Adobe Premiere Pro
GC510 FAQ

1. Please go to Windows File Explorer/ Videos then select “View” tab, make sure to check “File name extensions”
GC510 FAQ

2. Right click on the recorded .MOV file that you want to import to Adobe, then select “Rename”
GC510 FAQ

3. Change file extension from .MOV to .MP4
GC510 FAQ

4. Import the file into Adobe Premiere Pro
GC510 FAQ

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