Check your computer has Intel chipset with native USB 3.0 host controller

Follow the steps below to verify your USB 3.0 host controller meets the requirement:
1) On your desktop, right-click > New > Shortcut
2) Enter ‘devmgmt.msc’ > Next > Done
3) Double-click the new shortcut to open Device Manager
4) Click on Universal Serial Bus controllers, and look for:
• Intel(R) USB 3.0 eXtensible Host Controller (mandatory)
• Renesas, Fresco, VIA, or ASMedia USB eXtensible Host Controller