AVerMedia
  • Products
    • Webcams
      • 4K UHD
      • 1080 FULL HD
      • Kits
    • Capture
      • 4K Capture
      • 1080p60 Capture
      • AV / S Video Capture
      • DSLR / Camcorder capture
    • Audio
      • Speakerphones
      • Microphones
      • Wireless Microphone
      • Accessories
    • Control Center
      • Creator Central
    • Video Bar
      • Mingle Bar
    • Software
      • Video Collaboration
      • Capture
  • Workspaces Solutions
    • Workspaces
      • Game Streamer
      • Video Content Creator
      • Work From Home
      • Education
      • Corporate
  • Embedded Solutions
  • Support
    • Support
      • Downloads & FAQ
      • Technical Support
      • Warranty & RMA Services
      • Where to Buy
      • Certification
  • Store
  • Store
  • Account
  • Search
  • Contact Sales
Mobile nav
SUPPORT
  • Downloads & FAQ
  • Technical Support
  • Warranty & RMA Services
  • Where to Buy
  • Certification
    • Barco
    • Chromebook
    • Zoom

My AverMedia game capture card keeps showing HDCP errors when an AMD RX 580 (or other RX series) graphics card is connected. What should I do?


You get this error when you are capturing from a PC (current or other PC setup) and the AMD GPU is set to HDCP on mode. To resolve this situation, enter the Display Settings of the AMD Radeon Utility and make sure HDCP is disabled

Helpful
Unhelpful

  • About Us
    • About AVerMedia
    • Contact Us
    • 投資人關係
    • Corporate Social Responsibility
    • Recruiting
  • Media
    • Press
    • Media Reviews
    • Videos
    • Awards
  • Support
    • Downloads & FAQ
    • Technical Support
    • Warranty & RMA Services
    • Where to Buy
    • EOL
  • Other
    • Workspace
    • Store
    • Store
    • Business Inquiry
    • Blog
    • TAA Compliance
    • Our Partner
    • NDAA Compliance
fb
linkedin
twitter
youtube
reddit
Copyright © AVerMedia.
  • Products
    • Webcams
      • 4K UHD
      • 1080 FULL HD
      • Kits
    • Capture
      • 4K Capture
      • 1080p60 Capture
      • AV / S Video Capture
      • DSLR / Camcorder capture
    • Audio
      • Speakerphones
      • Microphones
      • Wireless Microphone
      • Accessories
    • Control Center
      • Creator Central
    • Video Bar
      • Mingle Bar
    • Software
      • Video Collaboration
      • Capture
  • Workspaces Solutions
    • Workspaces
      • Game Streamer
      • Video Content Creator
      • Work From Home
      • Education
      • Corporate
  • Embedded Solutions
  • Support
    • Support
      • Downloads & FAQ
      • Technical Support
      • Warranty & RMA Services
      • Where to Buy
      • Certification
  • Store
  • Store
  • Language