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I have already updated the firmware. Why does my PW513 's resolution is at most 720p when being connect to USB2.0?



Please note the maximum resolution and frame rate is subjective to different software limitation
Taking Microsoft Teams, for example, Microsoft did some temporary adjustments, one of them is this adjustment in Stream: "Meeting recording video resolution adjusted to 720p". So currently the recordings will be limited to 720p.

20210831

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