Why my PC cannot detect Live Gamer Ultra (GC553)

Please ensure your PC system meet our minimum requirement:
• Interface:USB 3.1 (Gen 1) Type C
GC553 does not support  USB 2.0 USB 3.1 Gen 2,  port We strongly recommended to use Intel chipset USB3.0 Gen2 or USB3.1 Gen1.

• Mac System requirement: Operating system: macOS High Sierra 10.13 Mac Thunderbolt 3 (USB‑C) Cable (0.8 m)
• It requires for you to check more information in detail: (URL:https://www.avermedia.com/us/product-detail/GC553)

If you still have other questions, please head into: computer management> device management >sound, video, and game controller


 
If any yellow signal right behind, please right-click the mouse and let us know the error code number.