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How do I ensure that the device is installed properly on the motherboard to meet its PCIe bandwidth and payload sizes matter? Usually fix the video quality problem like drop frames, flicker, and, high-resolution video(HDR) record matters.


Our device GC573 need to be installed at least on a PCIe 2.0 X4 bandwidth. Ideally, to read and write the data utilization, the MPS (maximum payload size) need to be set at 256 bytes. You can refer to the data in the HWinfo or the result of the Performance test in the RECentral4 for confirmation. Please check the PCIe dispatch for your board and there is another PCIe device that restricts the MPS when sharing the PCIe bus with the capture device if you found the MPS at 128 bytes in HWinfo or the result of the Performance test didn’t reach the 4K(HDR) resolution recording.

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