copy protected Content

●Problem
Trying to use EzRecorder with our video switch/cameras and comes back and says we have copy-protected video and won't record. How can I get it to record?

Solution
It means if your input source has HDCP protected singal, is not allow our AVerMedia product for recording. 
So please confirm your input source whether can disable this singal.
Sorry, We are not sure how to disable HDCP signal,
I could refer to the related Reddit article to you.

https://www.reddit.com/search/?q=%20disable%20HDCP
HDCP is a copy protection that was added to the HDMI standard, at a later time, by Intel. The  When HDCP is enabled and you connect a device that is not compatible with the HDCP standard to your input source(Game console, camera, monitor...) video and audio will not be output.