How do I fix the device stay in red and won't allow me to record in PC free mode?

The device may remain in red light in PC Free mode for two main reasons:
1. HDCP-protected input source: The issue could be caused by the input source having HDCP protection. Check your source and disable HDCP if possible. Some apps may also trigger this problem before rebooting your game console.
2. SD card issues: Problems with the SD card can also prevent recording.

To ensure proper recording in PC Free mode, please follow these steps:
1. Download and install the latest firmware for your device. Make sure to use the correct firmware version and download only from the AVerMedia official product page.
2. Use a Class 10 microSD card, formatted as FAT32 or exFAT.
3. Verify whether the input source has HDCP protection and disable it if necessary.
4. Avoid using a partitioned file system on the SD card.
5. Consider lowering the allocation unit size of the SD card.