What to do if experience video distortion/noise at preview or during playback of the recorded file?

Please check following steps

1. Go to Live Gamer HD 2 technical specification page on our website and confirm whether does your PC meet all system requirements.

2. Make sure that overall CPU usage doesn’t exceed 40% on your platform. If CPU exceeds 40% close other running applications.

3. Please refer to the screenshot below to adjust Codec to NVIDIA.





*Note: with H.264 you can capture video in better quality but the CPU usage will be relatively higher on some platform this might cause A/V sync issue therefore we recommend to select [NVidia] or [QSV] codecs instead.
*Hardware encoder might not be available on your computer if it doesn’t meet the configuration requirements.

5. If RECentral 4 executes slowly on your computer or reserves high CPU loading launch [NVidia Control Panel] and go to [3D Settings] → [Manage 3D Settings] → [Program Settings] select "RECentral 4" and then set "High Performance NVidia Processor", this way you can reduce CPU loading and improve PC performance.