How do I ensure my laptop charges successfully and efficiently via the GC313 / GC313Pro?

1. Check the Function and Status of Your Type-C Port
Please verify that the Type-C port on your laptop supports Power Delivery (PD) input. When you connect the Type-C cable to your laptop, check if the system displays a charging icon or notification.


2. Verify Your Laptop's Power Requirements
The GC313 / GC313Pro supports a maximum power delivery output of 100W. If you are using a high-performance gaming laptop or a model whose original power adapter exceeds 100W, it may not charge, or the charging speed might be extremely slow.
(Note: When charging devices are connected to both C1 and C2 ports simultaneously, each port will supply 45W of power).

3. Always Use the Original Included Cable
For charging, please use the Type-C to C cable included in the box. Some third-party cables on the market do not support up to 100W power delivery, which can severely impact charging efficiency.

4. Ensure Firmware Is Updated to the Latest Version
Please visit our official website to download the latest firmware for your GC313 / GC313Pro. Ensure it is updated to the latest version by following the instructions provided in the firmware update tool.

5. Check Your Laptop's Power Management Settings
Some laptop brands have strict power management mechanisms (such as HP laptops). Switching your laptop's power plan to "Balanced" or "High Performance" mode can help prevent charging instability.





6 To ensure normal operation and maintain the product in its best condition, please prevent the device from being dropped or subjected to heavy impacts.