PC Requirements for GC573
1.Utility tool for GC573
To see if LG4K is compatible with your computer, please download and run our compatibility test tool.
(URL: http://storage.avermedia.com/web_release_www/GC573/AVerMedia_Diagnosis_Tool_1.724.573.34.zip )
1-1) MSI Z170 Quick Guide
Based on MSI Z170 Quick Guide, if the graphic card (GPU) is installed on the PCI_E2 slot, GC573 Live Gamer 4K can only be installed on the PCI_E6 slot.
1-2) GA Z97X-Gaming 3
Based on GA Z97X-Gaming 3 Quick Guide explanation, this is related to PCI-E bandwidth issue, if you installed graphic card (GPU) to PCI-E X16 slot the only option is to install Live Gamer 4K (GC573) to PCI-E X4 slot.
1-3) MSI X399 platform
We have encountered this situation during our internal test using Live Gamer 4K on MSI X399 platform. In order to fix the “black screen in RECentral 4” issue please make sure to update your Windows 10 to 1803 or newer version.
3.Dual-channel memory architecture:
You could check if your computer whether or not set up dual-channel memory architecture by below tutorial guide:(link)