How to solve the stuttering, intermittent, or choppy audio issue?

1. Connect the AVerMedia capture device to your computer.
2. Check whether your computer has a noise reduction application (please check on the official website of the brand). If there is an application, please turn off all the noise reduction.
Enter "audio" on the taskbar, if there is a noise reduction application, for example, it will show "Realtek Audio Console" (depends on the computer brand)
Click "open"
In Realtek Audio Console: For recording devices (microphone), select the AVerMedia capture device. If the AI noise reduction was on, please turn it off.
In Realtek Audio Console: For playback devices, select the current speaker or headset in use. If the speakers noise cancellation (voice call) was on, please turn it off.


[AVerMedia Capture Card GC513 & GC311] Troubleshooting: How to solve the stuttering, intermittent, or choppy audio issue?\