Streaming
&
Conference

Learn More

Industrial
Solutions

Learn More
Select your area of interest
AVerMedia
  • Products
    • Webcams
      • 4K UHD
      • 1080 FULL HD
      • Kits
    • Capture
      • 4K Capture
      • 1080p60 Capture
      • AV / S Video Capture
      • DSLR / Camcorder capture
      • Video Converter
    • Audio
      • Speakerphones
      • Soundbars
      • Microphones
      • Wireless Microphone
      • Accessories
    • Control Center
      • Creator Central
    • Video Bar
      • Mingle Bar
    • Streaming Expansion Station
      • Video Product
      • Audio Product
    • Software
      • Streaming Software
  • Solutions
    • Workspaces
      • Products of the Month
      • Game Streamer
      • Video Content Creator
      • Work From Home
      • Education
      • Master for Streaming
      • Corporate
  • Embedded Solutions
  • Support
    • Support
      • Downloads & FAQ
      • Technical Support
      • Warranty & RMA Services
      • Where to Buy
      • Certification
  • Store
  • Store
  • Account
  • Search
  • Language
  • Contact
Mobile nav
SUPPORT
  • Downloads & FAQ
  • Technical Support
  • Warranty & RMA Services
  • Where to Buy
  • Certification
    • Barco
    • Chromebook
    • Zoom

When trying to import PC Free mode recorded MOV files into Adobe Premiere Pro receive following error message: "the file has no audio or video streams." Is there any solution available?


If receive this error when trying to import LGP2/ LGP2 Plus PC free mode recorded files into Adobe Premiere Pro
GC510 FAQ

1. Please go to Windows File Explorer/ Videos then select “View” tab, make sure to check “File name extensions”
GC510 FAQ

2. Right click on the recorded .MOV file that you want to import to Adobe, then select “Rename”
GC510 FAQ

3. Change file extension from .MOV to .MP4
GC510 FAQ

4. Import the file into Adobe Premiere Pro
GC510 FAQ

0220200227001

  • About Us
    • About AVerMedia
    • Contact Us
    • 投資人關係
    • Corporate Social Responsibility
    • Recruiting
  • Media
    • Press
    • Media Review Articles
    • Creator Review Videos
    • Official Product Videos
    • Product Tutorial Videos
    • Awards
  • Support
    • Downloads & FAQ
    • Technical Support
    • Warranty & RMA Services
    • Where to Buy
    • EOL
  • Other
    • Blog
    • Workspace
    • Store
    • Store
    • Business Inquiry
    • AVerMedia Member Club
    • AVerMedia Partner Portal
    • Strategic Partner
    • TAA Compliance
    • NDAA Compliance
    • Privacy Policy
    • Terms of Service
fb
linkedin
twitter
youtube
reddit
Language
Copyright © AVerMedia.
  • Products
    • Webcams
      • 4K UHD
      • 1080 FULL HD
      • Kits
    • Capture
      • 4K Capture
      • 1080p60 Capture
      • AV / S Video Capture
      • DSLR / Camcorder capture
      • Video Converter
    • Audio
      • Speakerphones
      • Soundbars
      • Microphones
      • Wireless Microphone
      • Accessories
    • Control Center
      • Creator Central
    • Video Bar
      • Mingle Bar
    • Streaming Expansion Station
      • Video Product
      • Audio Product
    • Software
      • Streaming Software
  • Solutions
    • Workspaces
      • Products of the Month
      • Game Streamer
      • Video Content Creator
      • Work From Home
      • Education
      • Master for Streaming
      • Corporate
  • Embedded Solutions
  • Support
    • Support
      • Downloads & FAQ
      • Technical Support
      • Warranty & RMA Services
      • Where to Buy
      • Certification
  • Store
  • Store
Language