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The quality of the image is good but occasionally the camera itself is hot when in use


According to our Product Verification team members, in the general environment, PW513 would reach 45 degrees Celsius on the product surface. 
You can ensure your studio room under adequate ventilation and temporarily unplug the unnecessary USB devices from your PC. If you select PW513 on other software and let the software opened (e.g., OBS Studio, Skype, Zoom, Teams..etc), you can try selecting other devices. When you select other devices, you can see the LED light is off on PW513. Then you can ensure your PW513 can cool down even though you don't want to unplug PW513 from your PC.

In case you still other questions, please contact us:https://www.avermedia.com/us/support/technical


April 2021

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