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How do I fix the device with red light and error code 10 in the device manager? (Code 10) Insufficient system resources exist to complete the API.


 

1. Removing the anti-virus system and uninstalling the device in the device manager then reboot your computer before reinstalling the driver.
2. Trying to connect with other USB 3.0 ports directly to a computer, do not connect it through a USB HUB.
3. Please ensure to use the Type C to A cable comes along GC551 box, or trying with another Type-C to Type-A cable with 5Gbps. 

Notes: you can check if the Type C to Type-A /USB 3.0 cable is fine by running the USB Tree log

When you generate the report, if the demanded current is 100 mA (insufficient power supply), we would suggest that you try using other Type C to Type-A /USB 3.0 cable (Demand current should be up to 400ma)).

4. Try uninstall the driver of GC551, then shut down PC. When you boot up PC, try re-install the driver of GC551 again to see if it helps.

Update June 2023

 

 

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