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Yes, all GO Series products are compatible with the Nintendo Switch 2. To ensure full functionality, a quick firmware update is required. You can download the latest updates from our official support page .

Yes, the GC515 supports PC-free recording.

Just connect your gaming device to the GC515 using USB-C, insert a microSD card, and press the record button.We recommend using the power supply included with the handheld device and connecting it to the power input port of the GC515 (e.g., iPhone 15 Pro Max).It will save gameplay up to 4K30 or 1080p120 directly to the card.

Make sure the mode switch is set to “ Capture” mode (not “Card Reader”) for recording to work.

This makes the AVerMedia GC515 X’TRA GO a perfect USB-C capture dock for handheld gaming without a PC .

Why isn’t my microSD card working with the GC515?

This usually happens due to incorrect mode selection or an incompatible card format.

The GC515 X’TRA GO has a switch on the back with two modes:

• Capture Mode – for recording directly to the card (PC-free).
• Card Reader Mode – to access the card on your PC (no recording).

If the GC515 won’t record , make sure it’s in Capture Mode . If your PC can’t see the card , flip to Card Reader Mode .

Also check the microSD card:

• Use a UHS-I U3 (V30+) card for reliable recording.
• Formatting it to exFAT or FAT32 is recommended ; however FAT32 will automatically split files over 4GB .
• Avoid cards with multiple partitions or used in other systems.

If the LED stays solid yellow, your card may not meet performance requirements. Try another card.

Follow these tips to fix most GC515 microSD issues .

Watch the LED light on the front:

• Solid blue = Ready/standby
• Flashing red = Recording in PC-free mode
• Flashing blue = Streaming to PC

If the LED doesn’t turn red when you press record, make sure:

• The switch is set to Capture Mode
• Your microSD card is inserted and properly formatted

A Solid red or yellow may indicate a card error or incompatibility.

Use the LED indicators to verify that your GC515 is recording properly in standalone mode.

No, the GC515 does not support HDMI input.

It uses a USB-C port with DisplayPort Alt Mode , so it only works with devices like the Steam Deck, ROG Ally, or tablets that send video over USB-C.

HDMI-to-USB-C cables or adapters won’t work — the GC515 won’t detect the signal. To capture HDMI devices like a PS5 or Xbox, you'll need a different capture card with HDMI input .

Stick to USB-C DP Alt Mode sources for full compatibility with the X’TRA GO.

No, the GC515 does not capture mic or voice chat directly.

The 3.5mm port is a headphone output (3-pole) meant for audio passthrough only. It does not support microphone input or party chat mixing.

In PC-free mode, it will only record the game audio from your connected device, not your headset mic or voice chat.

If you want to include commentary or party chat, you will need an external mixer or a PC setup to combine the audio sources.

For standalone recording, your recordings will contain gameplay audio only.

The GC515 stays powered as long as it is plugged into a power source. There is no power button or standby mode, and the LED light will remain on.

You cannot disable the light through any setting. It will always stay lit while the device is receiving power. The unit may also feel slightly warm when idle, which is normal.

If you want to turn it off completely or avoid the glowing LED, unplug the USB-C power cable. An easy option is to use a power strip with a switch, so you can cut power without unplugging the cable.

To fully power down the X'TRA GO and turn off the light, you must disconnect it from power.

The Core GO and Elite GO share the same compact USB-C hub with 100W GaN charging, but the key difference is video capture.

• GC313 Core GO: Works as a USB-C charging hub with 4K60 video pass-through, but it does not record or capture video.
• GC313 Pro (Elite GO): Includes a built-in 1080p60 capture card, so you can record and stream gameplay directly to your PC.

Both models support USB-C video output, device charging, and HDMI display connection, but only the Elite GO records gameplay.

This makes the GC313 Pro ideal for streamers and content creators, while the Core GO is great for docking and charging without capture.

Setting up both devices is simple. Here's how:

For Core GO (GC313):

• Plug the GC313 into a wall outlet using the built-in prongs or included power adapter.
• Connect your gaming device’s USB-C output to the USB-C1 port using the included cable.
• Connect an HDMI cable from the GC313 to your TV or monitor .
• Your device (such as a Steam Deck, Switch, or laptop) will output video (up to 4K60 ) while charging.
• Optional: Use the USB-A port for accessories like controllers or a mouse.

For Elite GO (GC313 Pro):

• Follow the same setup steps as the Core GO for power, USB-C1 input, and HDMI output.
• Use the USB-C2 port to connect the GC313 Pro to your streaming PC .
• Your PC will detect it as a video capture device named "Elite Go GC313PRO".
• Open streaming software (like OBS or XSplit ) and select the GC313 Pro as the video source .
• No drivers are needed, as the device is UVC-compliant and works plug-and-play on most systems.
• For best results, use the included USB-C cable and ensure the device is powered from the wall .

This setup enables charging, display output, and video capture with minimal hassle.

Answer:

The GC313 series supports a wide range of modern USB-C and streaming devices.

For video output (source devices):

• Supports any device with USB-C DisplayPort Alt Mode video output
• Compatible with Nintendo Switch, Steam Deck, ASUS ROG Ally , and PlayStation Portal
• Works with smartphones and tablets that support video out, including the iPhone 15 Pro Max and Samsung Galaxy S24 Ultra
• Supports USB-C laptops and tablets , such as MacBook Pro, MacBook Air , and USB-C iPads
• Allows charging and video output simultaneously while acting as a USB-C dock or HDMI hub

For video capture and streaming (Elite GO GC313 Pro only):

• Compatible with Windows 10/11 PCs, macOS 13+ , and iPadOS 17+
• Plug-and-play via UVC/UAC drivers , no software installation needed
• Works with popular apps like OBS , XSplit , and supported iPad capture apps
• Detected as a standard USB video device , making it easy to use with most streaming software

Important note : Traditional consoles like the PS5 and Xbox , which do not support USB-C video output, are not compatible as direct sources for the GC313 series.

Yes, both the GC313 Core GO and Elite GO support fast charging while in use.

They are designed to act as high-powered GaN charging hubs with up to 100W total output.

Key charging features:

• Charge up to three devices simultaneously (2 × USB-C, 1 × USB-A)
• Supports USB Power Delivery 3.0 for smart power distribution
• Delivers up to 100W charging, depending on device requirements
• Maintains full-speed charging even while passing video and data

Use case examples:

• Stream from a Steam Deck while it stays fully charged
• Charge additional accessories like a controller, headset, or smartphone at the same time
• Keeps your gaming session going without battery drain

Tip: If you're charging multiple devices, make sure the total combined draw doesn't exceed 100W to maintain stable power.

The GC313 series is a powerful all-in-one dock for streaming, charging, and HDMI display output—ideal for extended gaming or content creation sessions.

For GC313 Pro (Elite GO):

• The PC will only detect it if you connect the USB-C2 port to your computer
• Ensure the device is powered via wall outlet
• When properly connected, your PC should list it as “ Elite Go GC313PRO ” under Cameras or Video Devices
• If not showing up:
  • Try unplugging and reconnecting both USB-C cables (power cycle the device)
  • Make sure you are using the included USB-C to USB-C cable or a USB 3.x-rated Type-C cable
  • Avoid USB-A cables or charge-only cables — they won't work for capture

For GC313 (Core GO):

• This model does not support video capture , so it will not appear as a capture device
• When connected to a PC, it works only as a USB hub and charger
• If you’re using AVerMedia Assist Central, make sure the C1 port is connected to your PC via USB-C

Still not recognized?

• Try another USB 3.0 port
• Make sure your operating system is up to date
• On Windows, check Privacy settings to allow camera access for apps

Reminder : The GC313 Pro requires a C2-to-PC connection and proper power to function as a capture card.

Why is there no video showing on my TV or monitor with the GC313?

• Check if your device supports USB-C video output (DisplayPort Alt Mode):
  Not all USB-C ports support video. Devices like the Nintendo Switch (non-Lite), Steam Deck, iPad Pro, and many Android phones do. If your device doesn’t support video output, the GC313 won't show anything on screen.
• Use the correct ports and included cable:
  • Plug your source into the USB-C1 port on the GC313 using the provided USB-C to USB-C cable
  • Connect the GC313’s HDMI port to your display
  • Ensure the GC313 is powered via wall adapter, as it won’t work without power
  • Third-party cables might not support video – use the one included
• Watch out for HDCP-protected content:
  Some phones and tablets activate HDCP (copy protection), which blocks video preview or capture. This causes a black screen. If possible, please set HDCP to “off” in Assist Central Pro (for example, when the source is an iPad or MacBook), and quit the apps with copyright protection, like Netflix and Prime Video.
• Try a power cycle:
  Unplug everything from the GC313, then reconnect in this order:
  Power > Source USB-C > HDMI > PC (if Elite GO)
  Also double-check that your TV/monitor is on the correct HDMI input.
• Still not working?
  Test your device with another display or dock to confirm it can output video over USB-C. Most display issues come down to either an unsupported source or an incorrect cable or port.