Nintendo Switch 2 Compatibility –
Beta Firmware and Software Now Available

Note: The beta versions of firmware and software on this page are intended only for users experiencing issues with the Switch 2.

If you are not using the Switch 2, we recommend that you do not install this beta update and wait for the official firmware/software release instead.

Except for End-of-Life (EOL) products that have been explicitly identified as incompatible with the Nintendo Switch 2, AVerMedia has made every effort to ensure compatibility between our other products and the Nintendo Switch 2. However, we cannot guarantee full compatibility at this time. Should you experience any issues, please contact the AVerMedia support team. Your feedback is invaluable in helping us enhance the experience for all users.

Assist Central Pro Software (Win) Assist Central Pro Software (MacOS) Live Gamer MINI GC311 Firmware (Win) Live Gamer MINI GC311 Firmware (Mac) LIVE GAMER EXTREME 3 GC551G2 Firmware (Win) LIVE GAMER EXTREME 3 GC551G2 Firmware (Mac) X'TRA GO GC515 Firmware (Win) GC515 Firmware (MacOS) CORE GO GC313 Firmware ELITE GO GC313Pro Firmware

Assist Central Pro Software (Win):
Applicable Products:
Live Gamer ULTRA 2.1 GC553G2
Live Gamer ULTRA S GC553Pro
Live Gamer 4K 2.1 GC575
Live Gamer 4K - GC573
Live Streamer ULTRA HD GC571

Date: 2025/06/18
Version: v4.0.69
OS: Win10 x64; Win11
Description: Added support for EDID modes: Merge, Copy, and Internal modes.
download

Assist Central Pro Software (MacOS):
Applicable Products:
Live Gamer ULTRA 2.1 GC553G2
Live Gamer ULTRA S GC553Pro
Live Gamer 4K 2.1 GC575
Live Gamer 4K - GC573
Live Streamer ULTRA HD GC571

Date: 2025/06/18
Version: v4.0.69
OS: macOS 14, macOS 15
Description: Added support for EDID modes: Merge, Copy, and Internal modes.
download

Live Gamer MINI GC311 Firmware (Win)

Date: 2025/06/16
Version: v2.3.4.11
OS: Win10 x64; Win11
Description: Resolved issue where the capture card displays video but no audio
Note: Before updating, please check the PID is the same as this picture.
  • Only update if the PID is exactly the same.
  • Do not update if your PID is different, as this update may not be compatible.
  • Please do not disconnect the USB cable during the update process, as this may cause the device to malfunction.
download

Live Gamer MINI GC311 Firmware (Mac)

Date: 2025/06/19
Version: v2.3.4.11
OS：macOS 14, macOS 15
Description: Resolved issue where the capture card displays video but no audio.
download

LIVE GAMER EXTREME 3 GC551G2 Firmware (Win)

Date: 2025/06/16
Version: v1.2.6.0
OS: Win10 x64; Win11
Description: Fixed issue where 1440p resolution could not be selected in Nintendeo Switch 2 settings.
download

LIVE GAMER EXTREME 3 GC551G2 Firmware (Mac)

Date : 2025/06/19
Version: v1.2.6.0
OS macOS 14, macOS 15
Description: Fixed issue where 1440p resolution could not be selected in Nintendeo Switch 2 settings.
download

X'TRA GO GC515 Firmware (Win)

Date: 2025/06/25
Version: v1.0.1.16
OS: Win10 x64; Win11
Description: Resolved no video and audio output issues.
Please follow the step to update the firmware: Connect GC515 to your PC using a USB-C to A cable.
download

X'TRA GO GC515 Firmware (MacOS)

Date: 2025/06/25
Version: v1.0.1.16
OS: macOS 14, macOS 15
Description: Resolved no video and audio output issues.
Please follow the step to update the firmware: Connect GC515 to your PC using a USB-C to A cable.
download

CORE GO GC313 Firmware

Date: 2025/06/19
Version:v.1.19.24
OS: Win10 x64; Win11
Description: Resolved no video and audio output issues.
Please follow the step to update the firmware: Connect the C1 port of the GC313 to your PC using a USB-C cable that comes along with the GC313 box.
download

ELITE GO GC313Pro Firmware

Date: 2025/06/19
Version: v24.8.30.16.1.19.24
OS: Win10 x64; Win11
Description: Resolved no video and audio output issues.
Please follow the step to update the firmware: Connect the C2 port of the GC313Pro to your PC using a USB-C cable that comes along with the GC313Pro box.
download