How to solve firmware upgrade fail on MAC

Problem:
An error message is "WestBridge " displayed on the screen.



1. Please go to the official website to find the description of the common problem of GC553, and download the recovery tool.
    (URL: https://drive.google.com/file/d/1AJieX9bY8_HKXVirf2q_DjxjCufIAsx0/view?usp=sharing)

Notes: In case the above link is unavailable, please contact our Technical Support: https://www.avermedia.com/us/support/technical

2. Double click on the " Download the file"


3. Double click on "LiveGamerUltraRecovery_20190415"


4. After that,  The "Finish!" message is shown on the screen.


5. Download the firmware corresponding to the system version on the official website.





April 2021