Why my GC553/GC551G2 has green flash light and cannot be recognized?

Greenlight indicate that insufficient USB bandwidth received by GC553/551G2.Please check if the device is connected to a USB 3.1 (Gen 1) port by using the Type C to A cable comes along GC553/551G2 box. You can also try using different USB 3 port on your PC to see if it works. 


If you are a Mac user, we recommend you use type C to C with 5Gbps or above transmission speed or Thunderbolt 3 (USB‑C) cable (0.8 m) made by the original manufacturer (Apple).



202308