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My BU113 flashes red when it is connected to the android phone, but everything goes fine on the PC. How can I solve it?


 
Flashing Red Error result from insufficient bandwidth (USB 2.0 Port Connected)
  
1. Type c to c cable:
 
Please ensure to use the type c to c cable (USB3.1 Gen2) to provide sufficient USB bandwidth to BU113.
 
2.  Please check your mobile phone built-in type-c port support USB Type-C 3.1 port to receive sufficient bandwidth.
 
3. The issue may also result from that BU113 is connected to the charging port (the charging type c port usually doesn’t have sufficient bandwidth).

In case of questions, please contact us: https://www.avermedia.com/us/support/technical

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