GC575
Live Gamer 4K 2.1
If the preview video in the software does not appear smooth, what can I do to improve it? When official support asks me to capture a pass-through monitor EDID log using Assist Central Pro, how should I proceed? How to Set Up the AV1 Encoder in OBS Studio? Troubleshooting: Black screen or resolution drop during Pass-through at specific resolutions Nintendo Switch 2 Troubleshooting with AVerMedia Capture Device Why do I only see a black screen in the software preview with no error messages? How could I fix the error message Resolution is not supported?(QR) How to solve firmware upgrade fail (GC553G2/GC575) on Windows? Why is my preview video and audio out of sync/desync/audio latency or delay on Windows?(QR) Why is there no game audio in both the software preview and my recorded videos? In multiple scenes of OBS, how to fix black screen when use AVerMedia capture card ? Why is the audio stuttering, cracking, or choppy in the software preview? How to fix "No Audio" issues when setting up 5.1 multi-channel sound on GC553G2 / GC575 / GC553 Pro? How can I start to use Assist Central Pro with GC553G2/GC575/GC571? Why can't I select 4K144/1440p240 on the passthrough screen via GC553G2/GC575? How to fix capture device (PCIe capture card) not found or connected? HDMI 2.1 capture card – FAQ for Signal and Display Troubleshooting What is HDCP and how could I fix HDCP message appear on my preview? (QR) What are the supported passthrough and capture resolutions and frame rates for each color format on GC553G2/GC575? Device connection keeps saying no input signal, how can I fix it? (QR) Why Is My PC Game Audio Not Captured? Dual-PC Setup Instructions How to solve frame drop issue experienced on my capture card? When capturing video from my PC connected to the capture card I experience screen tearing in software preview or on the recorded file, how to fix this issue? Can I record from an iOS/iPadOS/Android device using an AVerMedia capture card?
