When previewing, the RECentral 4 screen display is unstable (e.g., frame drops, image distortion). What should I do?
1. The PS4 supports audio output through only one direction at a time (either HDMI, USB headphones, or via the controller). If you have connected a headset to the game controller, all audio will go through the controller, and no audio will be coming into the capture device.
2. If you connect the headset to a monitor or computer with built-in speakers, the audio will pass through the AVerMedia capture device, and you will be able to hear the audio through RECentral / OBS / Streamlabs.
3.Using adapters/converters is not recommended.
4.Disconnect all cable connections, then restart the TV, PS4, and computer. After that, set up the connections again.