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Часто задаваемые вопросы

LIVE GAMER PORTABLE 2 - GC510

Please first watch this tutorial video: https://www.youtube.com/watch?v=ZdtmEPe7k_E PS4 players, go to Settings > Devices > Audio Devices, and set Output to Headphones to All Audio. We also recommend raising the Volume Control (Headphones) level.
gc510
Go to Device Manager on your PC and make sure Live Gamer Portable 2 is listed under Imaging devices and Sound, video and game controllers.

*In some rare cases, your LGP2 might be detected as a question mark (?) or a USB audio device. If that happens, right-click the device name and select Uninstall, and then re-connect the USB cable.
gc510
Being a USB Audio Class device, LGP2 is also a microphone that requires to be enabled in order to work, so DO NOT disable Microphone (Live Gamer Portable 2) in your system.
gc510
Open RECentral 3, go to Capture / Stream > Device Audio > gc510, and you will be able to adjust the source input, microphone, and headset output volume.
gc510
To capture your iPhone/iPad screen, open RECentral 3, go to Settings > Capture Device (LGP2) > General > HDCP Detection, and check the Off box. Please note that the HDCP Detection will be turned back on automatically when you update the firmware.
gc510
First, download the update file to your computer, then follow the steps shown in this video to update the firmware of your LGP2.
https://www.youtube.com/watch?v=HRchakw4ueI
The AVerMedia LGP2 Stream Engine plug-in helps you achieve better performance on your streaming software through its decoding mechanism. It is automatically installed when you install RECentral 3. You will be able to find it in the list of capture device as "AVerMedia LGP2 Stream Eninge".
LGP2 is a USB Video/Audio Class (UVC/UAC) device so there are some differences in setup in OBS Studio.

Step 1. Select Live Gamer Portable 2 as device and choose your resolution
Step 2. Check the Use custom audio device box and select Microphone (Live Gamer Portable 2) as audio device

*Do not change Audio Output Mode, keep it at Capture audio only to avoid audio latency.
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LGP2 is a USB Video/Audio Class (UVC/UAC) device so there are some differences in setup in OBS Classic.

*For Audio Input Device, select Microphone (Live Gamer Portable 2)*You may need to set a video delay (Use Buffering) of 150–200 ms to solve the AV sync problem. This is currently a limitation in OBS Classic, and we recommend OBS Studio over OBS Classic for that reason.
gc510
We highly recommend using XSplit Broadcaster with LGP2 Stream Engine, which is automatically installed when you install RECentral 3.
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LGP2 is a USB Video/Audio Class (UVC/UAC) device so there are some differences in setup in vMix.
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LGP2 is a USB Video/Audio Class (UVC/UAC) device so there are some differences in setup in Potplayer.
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To capture PS4 gameplay over HDMI, update your PS4 firmware to version 1.70 or later. Click here [https://www.youtube.com/watch?v=Pe0J2-HnvPY] for a tutorial on disabling HDCP on PS4.
Yes, you can. For PC-Free mode, we recommend power banks with 5V1A or above. A 6000 mAh power bank can last about 3.5 hours.
We do not recommend using Apple EarPods on LGP2 due to its proprietary design, which creates noises through its microphone.
LGP2 requires a Class 10 or above microSD card. Please refer to the list below.

ADATA microSDHC Premier UHS-I U1 16GB CL10 (16GB)
ADATA microSDHC Premier UHS-I U1 32GB CL10 (32GB)
Kingston microSDHC Class 10 (32GB)
Patriot microSDHC C10 (32GB)
Patriot EP Pro Series microSD C10 UHS-I U3 (64GB)
SAMSUNG microSDXC UHS-1 C10 (64GB)
SanDisk Ultra microSD UHS-I (16GB)
SanDisk Ultra microSD HC U1 (32GB)
SanDisk Ultra microSD UHS-I (32GB)
SanDisk Extreme SDXC UHS-I (128GB)
Transcend microSD UHS-I 400x (16GB)
Transcend microSD UHS-I PREMIUM 200x (32GB)
Transcend microSD UHS-I PREMIUM 400x (32GB)
Transcend microSD UHS-I PREMIUM 400x (128GB)
Please note that if Microphone (Live Gamer Portable 2) is already your PC’s default device, DO NOT set it as a microphone input in your streaming software.
Please do not charge your controller via the same power source as LGP2 while using the LGP2's headset features.
The USB ports on certain Wii U models do not provide enough power. In that case, connect your LGP2 to a power adapter or connect it to other power sources.
Please download and run the LGP2 Setup Tool, you can adjust the audio balance, recording quality in PC-Free Mode, and enable/disable HDCP for iOS device capturing.
gc510
Follow the two main steps below to add LGP2 video and audio into Mac OBS Studio.

Step 1 (video)
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Step 2 (audio)
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In QuickTime Player, go to File > New Movie Recording.
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Select Live Gamer Portable 2 in the configuration.
gc510

Adjust the volume for better audio quality.
gc510
Both LGP2's headset and controller ports follow the CTIA standard definition of L, R, G, M, which is the same as PlayStation 4 and Xbox One's standard headsets. If you can't get microphone input, please check and see if your headset is following the same standard definition. Consult with your headset retailers if you need further assistance.
gc510
32-bit operating systems limit the maximum RAM to 4 GB, and streaming software consumes a lot of memory, especially when using functions such as overlays.
As such, performances of streaming software (including RECentral, OBS, or XSplit) will be impaired, and may even lead to abnormal behaviors.

Therefore we recommend running streaming software under 64-bit operating systems with at least 8 GB of RAM to get a sufficient share of memory when running the program.
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The information on this Web site is provided by AVerMedia Technologies Inc. (hereinafter called AVerMedia) as a service to our customers. Customers may download information provided on this Web site within a reasonable range for non-commercial purposes; however, they must comply with the Terms of Use stipulated below. Downloading information from this Web site constitutes agreement with following terms and conditions. If you do not agree to the following terms and conditions, please do not use this Web site. 

1. Privacy 

(1) User Compliance
All information users have provided on this Web site will be regarded as non-confidential information and AVerMedia is not under obligation to ensure communication security. It is prohibited for users to provide material that is illegal, threatening, defamatory, obscene, pornographic or which otherwise violates laws, statutes and regulations in the territory where users locate. 

(2) Personal Information
User's personal information is highly valuable to AVerMedia. We will not disclose personal information and any personal information you have provided will only be used on this Web site. AVerMedia will keep your information and save a backup in the Web site database. However, AVerMedia will not disseminate the contents of the information database to other individuals or companies.


2. Terms of Use 

(1)Trademarks 
AVerMedia,圓剛, AVer, AVer TV, RECentral and 液晶精靈 are trademarks or registered trademarks of AVerMedia. The absence of any trademarks or registered trademarks of AVerMedia in this policy statement or other parts of this web does not constitute a waiver of any rights or interests that AVerMedia has established.

The trademarks of AVerMedia may not be used without express permission. If you have any demand for using AVerMedia's trademarks, the prior written consent of AVerMedia is required. Appropriately reference to source and proper acknowledgement therein are also required, such as to make a statement "AVerMedia is the registered trademark of AVerMedia Technologies Inc.". You may obtain the License for the use of product imagines, trademarks and logos of AVerMedia via contacting AVerMedia for detailed information.

All other products and brand names posted on this website are registered trademarks of the relevant companies, such as "Microsoft" and "Windows" of Microsoft Corporation of the United States and "Intel" of Intel Corporation of the United States. 

(2)General Information 
AVerMedia may from time to time revise legal information without notice to conform to new company policies. Please visit this website periodically to review the current Terms of use. The continued use of this website will mean user accept any change. 

(3)Downloading Software 
AVerMedia provides original drivers and related software on this Web site that can be downloaded by customers. (You may download one driver software related to the product you purchased to update your PC's driver software.) However, unauthorized use of this company's software for commercial purposes is prohibited.

It is acknowledged that the original software drivers AVerMedia provides may be modified by various hardware manufacturers for the purpose of different hardware optimization. AVerMedia does not guarantee that all the drivers provided from this website will meet requirements of the users'' current equipments or devices and in no events shall AVerMedia bear any liability, whether express, implied or stipulated by related laws and regulations. If you have any technical problems after downloading the software, AVerMedia recommends users to ask for help directly from your PC manufacturers or distributors who sell the equipment or devices.

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This policy is applicable to all AVerMedia's global Websites, and versions of these Websites in various languages. AVerMedia Technologies Inc. All rights reserved. No reproduction. AVerMedia Technologies Inc.